Why EnergyUSA?
As a full service energy marketing company, EnergyUSA’s focus is on providing competitively priced energy and energy services to meet the exact needs of our customers. Our leading position is achieved through:
- Experience and Industry Knowledge
- Competitive Pricing
- Reliable Supply
- Exceptional Customer Service
- Strong Regional Presence
- Team Approach
- NiSource Corporate Support
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Competitive Pricing
EnergyUSA realizes that no matter how much service we provide our customers, we are still operating a commodity business. Customers purchasing a commodity are some of the most price-sensitive customers in today’s marketplace. Through the expertise of our trading and sales staffs we are able to place a price in front of our customers that is second to none. Meanwhile, we’re able to offer our customers a full range of pricing options as well as price arbitrage by utilizing underground and liquid natural gas (LNG) storage options.
Reliable Supply
A competitive price is of little value if the energy doesn’t arrive at your meter. EnergyUSA ensures the delivery of gas to our customers by reserving delivery capacity on the pipelines and LDCs that connect to our customers’ meters. Our combination of firm pipeline contracts, market and supply area storage, and extensive supply relationships with top quality suppliers keeps our customers out of harm’s way.
EnergyUSA manages 4 BCF of storage in Michigan and Indiana that can be delivered to customers’ facilities throughout the Midwest. From a supply standpoint, EnergyUSA controls more than 70,000 MMBTU/ day of production assets in the Ohio and Appalachian area. All these tools are brought to bear to ensure reliable supply for you as our customer.
Exceptional Customer Service
We believe in providing service and value to our customers that rivals the best that can be found anywhere else in this or any other industry. We make the energy business enjoyable by taking care of customers’ needs in a friendly and professional manner. We completely involve the customer in pricing opportunities, purchasing, and delivery activities. EnergyUSA is very proud of our long list of satisfied customers…customers who reward our hard work and performance with their loyalty. We educate them by sharing our competitive intelligence through our semi-annual seminars, communicate with them through our periodic newsletters, and inform them through daily market updates and activity reports.
One indication of the emphasis we place on customer satisfaction is reflected in the numerous awards we have received from our customers.
Team Approach
EnergyUSA works closely with the local distribution company (LDC) to make sure customers’ actual consumption and deliveries are in synch. Once a daily delivery volume has been established, EnergyUSA utilizes all the tools available on the LDC system to reconcile daily imbalances. In addition, EnergyUSA maintains a positive working relationship with the LDC sales personnel responsible for our mutual customer. As an added advantage, all EnergyUSA sales personnel have utility/ engineering backgrounds. We understand the customer’s and the LDC’s point of view, and put that understanding to work for you.
NiSource Corporate Support
EnergyUSA’s parent company, NiSource (NI), has been in the energy business since 1918. NI represents $7.5 billion in annual sales, $18 billion in assets, and 7,500 skilled and motivated employees who provide energy services to 3.8 million satisfied customers. This Fortune 500 company is now the largest gas company in the U.S. east of the Rocky Mountains. Although national in size, EnergyUSA’s focus is on specific targeted markets where our physical and personal assets deliver true value to our customers. By committing resources to defined geographic regions, we offer a level of expertise that is nearly impossible to maintain at a national level. EnergyUSA’s backing by NiSource allows for substantial lines of credit, which is critical in today’s environment. Our higher credit rating afforded through this relationship keeps us competitive in the marketplace.
Why Waste Your Energy Trying To Manage It?
EnergyUSA allows you to focus on your core business, doing what you do best while we do what we do best. There’s no need for you to divert qualified company resources to administer the complex process of energy delivery and management. Our expertise and depth make EnergyUSA the best choice for effectively managing your energy needs.