Industry Leadership
The importance and complexity of energy transportation/transmission, storage, operations, and supply activities require an experienced and capable organization. At EnergyUSA, we employ people who are experienced in purchasing, trading, and delivering energy throughout North America.
EnergyUSA has worked hard to build a skilled and dedicated staff that serves its customers like no other marketing company can. Customers enjoy a consistency of service that is rare in this rapidly changing industry. Our officers, traders, administrators, and customer service representatives are completely accessible. We encourage our customers to call or visit at any time.
EnergyUSA specializes in exceptional daily balancing services and creative risk management options, serving more than 6,000 end-user accounts representing over 100 billion cubic feet (BCF) per year of gas deliveries.
Not only do we bring considerable experience to the service of our customers, we continually invest in educating our personnel and our customers on changes in the energy industry. This continual pursuit of knowledge makes EnergyUSA one of the leaders in the energy industry.
EnergyUSA has the financial backing and clout of one of the largest energy holding companies in the U.S. NiSource, Inc., a publicly traded, Fortune 500 energy based holding company, is the largest gas distribution company in the U.S. east of the Rocky Mountains. NiSource also operates the fourth-largest gas pipeline company in the U.S.
We Know Your Utility Company, Too
With the majority of customers EnergyUSA supplies gas to the city gate AND manages the daily deliveries from the city gate to the burnertip. We understand the LDC’s piping and transportation rates—and enjoy good working relationships with local distribution companies (LDCs). When we set up your account, we begin by reviewing the transportation process with representatives from the LDC. This practice affords an excellent working relationship with the LDC and ensures uninterrupted gas flow to your meter.
With various customer needs and varying daily nominations and allocations required of these LDCs, we stay in close contact with all key personnel. In addition, EnergyUSA makes it a point to keep in communication with LDC sales personnel who take care of our mutual customer. This allows us to facilitate billing, metering, and other customer issues promptly.
On a monthly basis, EnergyUSA reviews our customers’ LDC invoices for accuracy, and, more often than you might think—EnergyUSA requests corrections of the LDC invoice. Therefore, we work closely with the LDC billing representatives as well. EnergyUSA maintains a friendly relationship with the LDC, to ensure the customer, the LDC, and EnergyUSA all can efficiently and promptly resolve any necessary issues.
Finally, know that the majority of EnergyUSA’s sales personnel have utility and engineering backgrounds. We understand the customers’ and the LDC’s points of view.
Some of the LDCs and pipelines we access in the Midwest include:
ANR Pipeline
Citizens Gas & Coke Utilities
Columbia Gas of Ohio
Columbia Gas of Pennsylvania
Columbia Gas of Kentucky
Columbia Gas Transmission Company
Columbia Gulf Transmission Company
Consumers Energy
Crossroads Pipeline Company
Dominion East Ohio Gas Company
Dominion Peoples PNG
Dominion West Ohio Gas Company
DTE/MichCon
Duke Energy of Ohio (CGE)
Duke Energy of Kentucky (ULHP)
Equitable Gas
Great Lakes Gas Transmission Company
KNG Energy
Kokomo Gas & Fuel Company
Michigan Gas Utilities (MGU)
Midwestern Gas Transmission Company
Natural Gas Pipeline Company of America
North Coast Pipeline
North Shore Gas Company
Northern Border Pipeline Company
Northern Illinois Gas Company
Northern Indiana Fuel and Light
Northern Indiana Public Service Company
Ohio Valley Gas
Oxford Natural Gas
Panhandle Eastern Pipeline Company
Peoples Energy Services Corporation
Tennessee Gas Pipeline
Texas Eastern Transmission Company
Texas Gas Transmission Company
Trunkline Gas Company
Vector Pipeline
Vectren East
Vectren North
Vectren South
And others